Accessibility Statement
We’re a dietitian editorial team writing about home medical nutrition equipment for people who often need that information the most — patients managing tube feeding, caregivers thickening drinks for someone with dysphagia, families learning to read a continuous glucose monitor at the kitchen table. Many of the people we write for live with disabilities themselves, or care for someone who does. So accessibility isn’t a checkbox at the bottom of our to-do list. It’s part of the job.
This page explains, in plain terms, what we’re committed to, what we’ve done so far, where we know we still fall short, and exactly how to reach us if something on this site gets in your way.
Our Commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG is the internationally recognised standard published by the World Wide Web Consortium (W3C) for making web content usable by people with a wide range of disabilities — including those affecting vision, hearing, movement, and cognition. “Level AA” is the conformance tier most public-facing health and government sites are expected to meet.
In everyday terms, that means we’re working toward a site that:
- Can be read comfortably when text is enlarged or the page is zoomed.
- Works with a keyboard alone, for people who can’t use a mouse or trackpad.
- Reads sensibly through a screen reader, with headings and links that make sense out of context.
- Doesn’t rely on colour alone to convey meaning — important when a reader has low vision or colour blindness.
- Keeps enough contrast between text and background to stay legible.
We treat this as an ongoing practice, not a one-time certification. Every new equipment guide and diet explainer is written and structured with these goals in mind.
What We’ve Done So Far
Some of the steps we’ve already built into how this site is made:
- Structured, semantic headings. Each guide is built with a clear heading order so screen-reader and keyboard users can skim and jump to sections the same way a sighted reader scans a page.
- Descriptive link text. We avoid “click here” links. A link tells you where it goes, which matters when links are read aloud out of their surrounding sentence.
- Alternative text on meaningful images. Photos of pumps, feeding sets, glucometers and adaptive cups carry text descriptions so they’re not just a blank gap for someone using a screen reader.
- Plain-language explanations. We define clinical jargon the first time we use it. Clear writing is an accessibility feature too — it lowers the barrier for readers with cognitive or reading disabilities, for caregivers under stress, and for anyone reading in a second language.
- Responsive layout. Pages reflow on phones and tablets and tolerate browser zoom and enlarged system fonts without content disappearing off-screen.
Known Limitations
We’d rather be honest than oversell. Here are areas where we know we don’t yet fully meet our own standard, and which we’re actively working to improve:
- Older articles. This site grew from years of nutrition writing. Some legacy posts predate our current accessibility practices — a few may have images missing descriptions or headings that aren’t perfectly ordered. We’re auditing and updating these over time, prioritising the equipment guides our readers rely on most.
- Embedded and third-party content. Where we reference external resources or embed material we don’t control, we can’t guarantee that content meets the same standard. We try to describe what’s there and link to accessible alternatives where we can.
- Complex tables. A few comparison tables (for example, pump or thickener specifications) are dense, and while they’re readable, we’re refining how they’re marked up so they announce row and column relationships cleanly to screen readers.
- Documents. Any downloadable files we offer may not all be fully tagged for accessibility yet.
If you hit a barrier we haven’t listed here, please tell us — your report genuinely helps us prioritise.
How to Reach Us About Accessibility
If any part of this site is difficult to use, or you need a piece of our content in a different format — a plain-text version, a larger-print summary, or a guide read out to you — we want to know, and we’ll do our best to help.
When you contact us, it helps if you can include:
- The web address (URL) of the page where you ran into the problem.
- A short description of what went wrong, and what you were trying to do.
- The device, browser, or assistive technology you were using, if you know it (for example, “iPhone with VoiceOver” or “Windows with NVDA”).
You don’t need to use technical language. “The text was too small to read on this page” is a perfectly useful report. We aim to acknowledge accessibility messages promptly and to give you a realistic timeline for any fix.
You can reach our editorial team by phone at +1 (888) 555-0199 or through our contact page. We read every accessibility message ourselves.
A Standing Invitation
Accessibility is never finished — devices change, standards evolve, and the only way we learn where this site falls short is when readers tell us. If something here worked well for you, or didn’t, that feedback shapes how we write the next guide. We’re grateful for it, and we take it seriously.
Thank you for helping us make dietitian-led nutrition equipment guidance usable for everyone who needs it.